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We’re just a phone call away

We’re just a phone call away

Help for those who don’t have support from neighbours, friends or family during the coronavirus crisis is just a phone call away. Kingston council has launched a phone and online support service for its vulnerable residents and those who are self-isolating. Councillor Caroline Kerr, Leader of Kingston Council, said: “We are primarily focusing on people

Help for those who don’t have support from neighbours, friends or family during the coronavirus crisis is just a phone call away.

Kingston council has launched a phone and online support service for its vulnerable residents and those who are self-isolating.

Councillor Caroline Kerr, Leader of Kingston Council, said: “We are primarily focusing on people who haven’t got support from their neighbours or their friends or their families, and in particular on people who are self-isolating, either because they have got symptoms of the virus or because they have been advised by the NHS that they should stay home for 12 weeks.

“More than a thousand people in Kingston have volunteered to help as part of Kingston Stronger Together, so if you are somebody at home who needs help with delivery of medicines or food, or you need other care, please get in touch.”

The council will also be directly phoning those who it knows are most vulnerable to offer their assistance.

If you or someone you know needs this support visit this page online and fill in the form.

If you do not have online access you can phone 020 8547 5000 between Monday to Friday 9am to 5pm. The number will also be answered out of these hours but the council will need to prioritise out-of-hours calls for urgent cases only.

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